Legal
Terms & conditions
Last updated 1 July 2026
1. Reservations, not purchases
Submitting an order request reserves stock; it is not a completed sale. A contract is formed only when you pay in store at collection.
2. Acceptance and review
Every request is reviewed by store staff. We may accept, delay or decline a request — for example if the unit fails a final check or has already been collected.
3. Pricing
Prices shown include VAT. If a price is listed in error we will contact you before accepting the request and you are free to cancel.
4. Payment
Payment is taken in person at the collection store by card or cash. We do not accept online card payments, digital wallets or PayPal.
5. Holding period
Accepted orders are held for 48 hours from the confirmed pickup slot unless we agree otherwise in writing.
6. Cancellation
You may cancel a request at any time before collection at no cost. After collection, the 14-day return policy applies.
7. Condition grades
Grades describe cosmetic condition only. Every device is functionally tested to the same standard regardless of grade.
8. Liability
Nothing in these terms limits liability for death, personal injury or fraud. Otherwise our liability is limited to the price paid for the device.